DIVERSITY LEADERSHIP

ENHANCEMENT TRAINING

Cross-Cultural Communication

The Consequences of Poor Diversity Accountability Practices

The “Good vs. Bad”.

Cross-Cultural Communication Strategies for Effective Diversity Management Workplace experts say that a surprising number of the problems that managers juggle on a daily basis stem from miscommunication. Whether you’re dealing with a dilemma that’s as simple as a botched shift change or as complicated as an employer-employee personality clash, there’s likely a good chance that communication problems play a role.

 

In today’s diverse workplace, communication issues can take on an added dimension of complexity. Every culture has its own set of tacit assumptions and tendencies when it comes to face-to-face interactions, and trying to get your point across effectively can sometimes be difficult. Even when a language barrier doesn’t exist, cross-cultural communication is one of the most challenging aspects of diversity management.

 

Improving Cross Cultural Communication with a repertoire of just a few basic techniques under your belt, you’ll be able to significantly improve the level of cross-cultural communication in your workplace. Use these simple concepts to dramatically boost your cross-cultural communication competency.

Addresing Cross-Cultural Conflict Resolution

 

When you’re dealing with a conflict between yourself and a co-worker (your boss, a peer, or a subordinate), your focus is on resolving the conflict and improving the situation (win–win). Invite the other person to sit down with you, and ask these questions: